Questions are
good things.
Here are the straight answers to the things people usually ask before we work together.
Working together
What kind of clients do you work with?
We work with startups, established small businesses and in-house teams that value thoughtful design, clear communication and a long-term view.
Do you work with clients outside Melbourne?
Yes. Our process is designed to work remotely, and we collaborate with businesses across Australia and beyond.
Will we work directly with the people doing the work?
Always. You communicate directly with the strategist, designer or developer responsible for your project.
Scope, timing & cost
How much does a project cost?
We price each engagement around its scope and complexity. After an initial call, you receive a transparent proposal with deliverables, timing and a fixed project price.
How long does a project take?
Most websites take 4–8 weeks, while larger websites and applications often take 8–16 weeks. We agree on a realistic schedule before starting.
Can you work to a fixed launch date?
Often, yes. Tell us the date early and we can shape the scope and milestones around what is achievable.
After launch
Do you provide hosting and maintenance?
We can arrange hosting, monitoring, security updates and ongoing technical support based on your needs.
Can you help us grow after launch?
Yes. We provide ongoing conversion improvements, SEO, content, paid media and campaign support.
Will we own the final work?
Yes. Once final invoices are paid, you own the agreed project deliverables. Any third-party licensing is made clear in the proposal.
Ask us anything.
If your question isn't here, send it through. No sales script—just a useful answer.
Contact us